Return & Refund Policy

Return Eligibility
You may request a return within 14 days of receiving your order.
Items must be unused, in their original condition, and in original packaging.

How to Start a Return
To start a return, please contact us at:
Email: arzshop.arzteknoloji@gmail.com
Phone: +90 533 054 28 91

After reviewing your request, we will provide return instructions and the return address.

Refunds
* Refunds are issued to your original payment method.
* Shipping costs are non-refundable.
* Refunds are processed within 3–7 business days after we receive and inspect the returned item.

Damaged or Wrong Item
If you receive a damaged or incorrect item, please contact us within 48 hours with photos.

Order Cancellation
Orders can be cancelled within 12 hours, unless they have already been shipped.

Contact Information
Email: arzshop.arzteknoloji@gmail.com
Phone: +90 533 054 28 91

Business Address:
Elmalıkent Mahallesi, Özyavuz Caddesi
No: 109/D, Apt: 3
Ümraniye, Istanbul, Türkiye
34764