Return & Refund Policy

Return Eligibility
You may request a return within 14 days of receiving your order.
Items must be unused, in original condition, and in original packaging.

How to Start a Return
Contact us at:
Email: arzshop.arzteknoloji@gmail.com
Phone: +44 7475 442152

We will provide return instructions and the correct return address.

Refunds
* Refunds are issued to the original payment method.
* Shipping costs are non-refundable.
* Refunds are processed within 3–7 business days after the returned item is inspected.

Damaged or Incorrect Item
If you receive a damaged or wrong item, contact us within 48 hours with photos.

Order Cancellation
Orders may be cancelled within 12 hours, unless already shipped.